Privacy Policy

1. Information We Collect

At OffyStudio, we collect information to provide you with a better service. The types of information we collect include:

• Account information: Name, email address, encrypted password
• Profile information: Profile picture, notification preferences
• Purchase information: Shipping address, order history
• Usage information: Pages visited, time on site, device details
• Payment information: Securely processed by Stripe (we do not store full card data)

2. How We Use Your Information

We use the collected information to:

• Process and deliver your orders
• Personalize your learning experience
• Send you updates about your courses and orders
• Improve our products and services
• Prevent fraud and ensure security
• Comply with legal obligations

3. Data Sharing

We do not sell your personal information. We only share data with:

• Service providers: Stripe (payments), limited shipping services
• Analytics services: To improve user experience
• Legal authorities: When required by law

4. Data Security

We implement security measures to protect your information, including:

• SSL/TLS encryption for all communications
• Secure hashed password storage
• Two-factor authentication available
• Regular security audits
• Restricted access to personal data

5. Cookies and Tracking Technologies

We use cookies to enhance your experience. These include essential cookies for site operation, preference cookies to remember your settings, and analytics cookies to understand how you use our services. You can manage your cookie preferences in your browser settings.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request the deletion of your data
• Object to the processing of your data
• Export your data in a portable format
• Withdraw your consent at any time

7. Data Retention

We retain your personal information as long as you maintain an active account or as needed to provide you with services. We may also retain certain information as required by law or for legitimate business purposes.

8. Minors

Our services are not directed to individuals under 18 years of age. We do not intentionally collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

9. International Transfers

Your data may be processed on servers located outside of Mexico. In such cases, we ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to this Policy

We may update this privacy policy periodically. We will notify you of significant changes via a notice on our website or by email. We recommend reviewing this policy regularly.

11. Contact

If you have questions about this privacy policy or how we handle your personal data, you can contact us at privacy@offystudio.com or through our contact form.